Terms & Conditions
Please familiarise yourself with our terms and conditions. If you have any questions please don't hesitate to get in touch.
Health form
Please make sure you have filled in the form to ensure that I have all the information I need before meeting with you. There are contra indications that have to be considered before you receive a treatment, so please make sure you have disclosed all health conditions when filling in the form. Please do not turn up for a treatment if your are infectious with colds or flu symptoms.
Timing
Clients should plan to arrive two to three minutes early for their appointment. This will allow time to agree the focus of the treatment. New clients will have an extra 10-15 minutes built in for an initial, free consultation. Their first treatment will follow this consultation.
Late arrivals
If a client arrives after their scheduled appointment time, the session will still finish at the scheduled end time in consideration of the next client. If a client is over 30 minutes late for their appointment, the appointment will be cancelled and full payment will still be required.
Minimum age requirements
All clients must be over 18 and give written consent to any treatment and understand fully what the treatment will involve.
If a client is aged between 16-18, their parent or guardian will be required to sign a consent form and be present during the entire treatment. It is important to establish that the young person wants the treatment on a voluntary basis. If they give any indication that they do not wish to have a treatment, then the therapist will not treat them under any circumstances. It will be made clear to the young person that they are entitled to change their mind at any point during the treatment. Where a child lacks the capacity to consent, consent can be given on their behalf by a person with parental responsibility.
Lomi Lomi
I will only accept bookings from men by recommendation from existing clients on friends/contacts. If you are male and wish to receive a lomi lomi treatment please contact me prior to booking via the contact form on the website with the name of the person who has recommended you to me for this treatment. Thank you.
Inappropriate Behaviour
At Zara Sound, we uphold a zero-tolerance policy towards inappropriate behaviour. Any client demonstrating behaviour; including but not limited to; intimidation, verbal aggression, physical violence, evidence of intoxication, or sexual behaviour will have their treatment terminated immediately and without a refund.
If you have any questions before your session, please contact me here.